Ran into a last-minute project, and needed expedited shipping. I found the item on Amazon, but knew I would not get a live person on the other end to verify shipping, so I went straight to the manufacturer. Jeff Johs (the owner) e-mailed me back in less than 5 minutes to confirm stock and shipping options. Amanda e-mailed me two hours later with a tracking number as it was packed and shipped already, she also helped me out with a CAD drawing for fabrication needs! We got the product as fast as possible and it was a high quality piece that looked great. Thanks!